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  • Qmatic Helps Modernize the DOT Experience in Pennsylvania

    With heavy foot traffic at their driver’s license centers, Pennsylvania Department of Transportation (PennDOT) needed to modernize their system to meet the demands of their citizens and provide a better overall experience. With more than 1,000 employees, PennDOT manages the issuance of more...

  • ATS measures quality service and improves customer journey with Qmatic

    From easier waiting periods to traveling operators: this is what ATS is doing for its customers Alto Trevigiano Servizi, an Italian Utility that provides integrated water management services, chose the Orchestra Enterprise Customer Journey Management Platform to manage customer flow, improve...

  • Hearing is seeing - AI for better UX accessibility

    Microsoft launches AI powered solutions for visually impaired people creating new possibilities to better interpret the world around them, and to access online services and information. There are lots of things happening around AI. But so far it has mostly been large scale industrial and...

  • QMATIC LAUNCHES NEWEST RELEASE OF ORCHESTRA, ITS LEADING CUSTOMER JOURNEY MANAGEMENT SOFTWARE

    Mobile Connect App with Enhanced Connectivity and Simultaneous Multiple User Support Leads Key Features that Help Companies Improve Customer Experience Qmatic, a leader in customer journey technology solutions and insights, today launched Orchestra 6, the latest version of its enterprise-class,...

  • What did the world want to make in 2017?

    Access to user data removes subjective bias and makes it possible to track interests, trends, and behavior that is almost impossible to guess by applying ”common sense”. We all live in our own subjective bubbles, which makes us think that the events that are dramatic and emotionally engaging...

  • New updated Qmatic Mobile Ticket takes customer journeys to the next level

    Mölndal, 1st November 2017 - A new software release to the Qmatic mobile solution, Mobile Ticket, takes customer journeys to a new level by further improving user friendliness, capacity optimization and security. When launched earlier this year the Qmatic mobile ticket bridged the gap between...

  • UAE Ministry of Health and Prevention invites Qmatic to present its solutions at Arab Health, MEA’s largest healthcare trade show

    Swedish company Qmatic, a global leader in knowledge and technology solutions for managing the patient journey (Patient Journey Management), is announcing today that it will participate in the largest healthcare trade show in the Middle East and North Africa – Arab Health 2017, held in Dubai....

  • Qmatic Partner Network

    Queue Management Partnership Opportunities At Qmatic, journeys are in our DNA. We’re behind the advanced technology and cutting-edge development tools you need to improve your customer journeys. And we’re experts at providing the dedicated support you need for your own journey towards business...

  • Group Management

    Group Management Robert Ekström President and CEO Tommy Niklasson CFO Jeff Green COO Peter Lundqvist CMO Monica Tapper VP, Human Resources Stefan Persson SVP Worldwide Channel Sales Magnus Dahlbäck SVP Products & Strategy Meet our Group Management team. This page provides an overview...

  • 2019

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