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  • Islington Council manages omnichannel services with Qmatic

    “Managing multiple customer service options in a high footfall environment has become easy with our Qmatic solution.” (Andrew Younger, Customer Operations Manager, Islington Borough Council) Read the full case here (PDF, 406 kB) About Islington Islington borough sits in the heart of London and...

  • Qmatic help Ica Maxi Erikslund boost online shopping with efficient drive thru collection outlet

    The most important reason for this rapid increase is their focus on simple and effective collections in the drive thru. Since Ica Maxi Erikslund started its online initiative two years ago, the store has become the largest outlet for online shopping within Ica. Shopping for food online will...

  • Launching the Arabic language Qmatic website

    Catering to our wide Pan Arab audience, the official Arabic language Qmatic website has now gone live. Commenting on the launch, Sven-Olof Husmark, CMO said: “We are very excited to be announcing the launch of our Arabic site as it builds upon our ongoing commitment to offer the highest level...

  • Indústrias

    Soluções industriais para Gerenciamento de Filas Os bancos se tornam mais rentáveis quando os clientes e funcionários estão satisfeitos. As soluções de tecnologia de jornada do cliente Qmatic ajudam os bancos e instituições financeiras a agradar os clientes...

  • Produtos

    Ferramentas e Software de Gerenciamento de Filas O gerenciamento de jornada de cliente é nossa paixão. Inovamos recursos para melhorar, durante décadas, o processo de gerenciamento de filas e o serviço A partir do primeiro produto que criamos, tudo o que leva o nome Qmatic é...

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  • Qmatic Introduces Industry’s First Integrated Mobile Queue Management and Gamification App

    My Fun Wait Gaming App The Myfunwait® mobile app works with the company’s customer journey management platform to deliver an immersive experience. The Myfunwait® mobile app works with the company’s customer journey management platform to deliver an immersive experience. Qmatic today...

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