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  • Qmatic Names Mattias Bogeblad as Chief Architect

    Systems architecture expert to prioritize technological leadership in growing the company’s award-winning customer journey management enterprise software platform and mobile solutions Mölndal, Sweden - Qmatic, a global leader in customer journey technology and insights, has named Mattias...

  • Interview with Luc Heijnen, Troades, at Great Experience 2014

    Listen to Luc Heijnen Managing Director of Troades talking about the Customer Journey and H2H (Human to Human) Communication at Qmatic's annual conference Great Experience. About the Great Experience Event We believe in the meeting between people. Great Experience 2014 The Conference gave...

  • Interview with Niclas Andersson, Veryday, at Great Experience 2014

    Niclas Andersson is VP Marketing & Business Development for Veryday, one of the top-ranking service design consultancies in the world. Listen to this interview at Qmatic’s yearly global conference Great Experience where Niclas explains why service design matters to the customer journey and...

  • Save your seat for Great Experience 2015 – register latest 31 August.

    Great Experience 2015 is the event where we will share and develop our global passion for customer experience and show how we through our offering can improve customer engagements and create remarkable customer experiences. At this conference you will be able to educate yourself and get the...

  • Great Experience 2015: Only a few seats left

    Great Experience 2015 is the event where we will share and develop our global passion for customer experience and show how we through our offering can improve customer engagements and create remarkable customer experiences. At this conference you will be able to educate yourself and get the...

  • Feedback de Clientes

    Sistemas de Feedback de Clientes Feedback de clientes left Insight instantâneo de satisfação do cliente que direciona a uma melhoria constante align-center A mais simples definição da experiência do cliente é como seus clientes percebem a qualidade das interações...

  • Inteligência em Negócios

    Ferramentas de Inteligência de Negócios Inteligência de negócios left Compreenda o que os clientes e funcionários querem e como operar com agilidade align-center Conduzir excelência operacional e produtividade dos funcionários com integração de dados...

  • Gerenciamento de Jornada do Cliente

    As soluções Qmatic de Gerenciamento de Jornada do Cliente impulsionam a excelência operacional e a produtividade dos funcionários com integração de dados e analítica de negócios. JORNADA DISCOVERY DO CLIENTE Faça com que conte cada interação...

  • New won deal in Bahrain

    Our Bahrain Partner, Transworld Information Technology Co, achieved a successful Orchestra implementation at Ithmaar Bank at all branches in Bahrain. They have officially launched the Ithmaar Bank App using Qmatic web services via API gateway, this is the first kind of service in the retail...

  • Qmatic Helps Hospital with Optimizing Their Patient’s Experience

    Sierra View District Hospital Implements New Qmatic Solution to Improve Patient Satisfaction Sierra View District Hospital unveiled a new Qmatic Automated Patient Queuing System during an Open House celebration at Sierra View Medical Plaza. The new system was placed in an effort to decrease...

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