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  • Qmatic Releases New Healthcare Offering that Seamlessly Integrates Qmatic Orchestra 7 with Hospital Information System

  • Johanna’s passion for adventures and ambition to make an impact led her to landing her dream position at Qmatic

  • Casa Mira Chooses Mobile Queue Management from Qmatic

    With the outbreak of Covid-19, Casa Mira, as many other retailers in Spain had to shut down their business due to the lockdown and was closed for months until they recently reopened to the public with new safety and hygiene measures in place.

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  • Unilabs Sweden to Deploy Qmatic’s Mobile Queue Management System

    Mölndal, Sweden. Qmatic, the global leader in Customer Journey Management, today announced that Unilabs Sweden, one of the largest diagnostic providers in Sweden, has signed an agreement for the implementation of Qmatic’s Instant Mobile Queue Management at more than 30 clinics across Sweden. The solution will enhance the patient experience with safer, contactless patient journeys while providing a safe work environment at its clinics amid the Covid-19 pandemic and beyond.

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  • Qmatic Announces New Functionality for Remote Service Delivery

    Qmatic, the global leader in Customer Journey Management announced today its latest functionality, Remote Service Delivery for Qmatic’s Customer Journey Management solutionsRemote Service Delivery provide new ways for Qmatic users to easily select remote appointment options, such as voice call, video call or chat when scheduling an appointment. Making Qmatic’s Customer Journey Management platform even more powerful to use

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  • Bahamas Passport Office Revamps its Online Application Process With Qmatic

    In a press release issued by the Government of The Bahamas, the Minister of Foreign Affairs, Darren Henfield stated that considerable progress has been made at the Passport Office during 2019 and that the agency received a lot of positive feedback from residents. “This is evident from the much improved missives of approbation the institution receives now on a daily basis,” said Minister Henfield. “Much effort has been made to familiarize the public with the new Qmatic system, which lends to an easier, safe, fast and secure online application process, phase one of which – for the renewal of adult of e-Passports – was successfully launched on 9 December 2019. Indeed an historical milestone for the Ministry and by extension, the country.”

    The deployment of Qmatic has led to a marked improvement in the turnaround time for collection. Henfield explained that persons applying for passports at the passport office and/or online could collect their documents, on average, within five to seven working days after applying. 

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  • Las Vegas Metropolitan Police Department Records and Fingerprint Bureau chooses Qmatic

    The Las Vegas Metropolitan Police Department (LVMPD) offers a variety of services related to crime prevention, education as well as permits. On June 1st, the LVMPD Records and Fingerprint Bureau launched its new online appointment scheduling solution from QmaticThe online appointment booking solution is powered by Qmatic’s Customer Journey Management solution – Qmatic Orchestra 7 and will enhance the agency’s online service for residents and improve customer convenience, reduce wait times, and minimize crowds 

    appointment-police-lasvegas-social

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  • Lanbide – Basque Employment Service Adapts to the New Normal with Qmatic

    lanbide-image-socialPhoto: Irekia 

    Lanbide - the Basque Employment Services stated in a news release that the agency will once again reopen its offices to the public. Using Qmatic Customer Journey Management solutions, the government agency will be able to adjust to the new normal and provide a safer environment for visitors and staff by limiting the number of visitors in the waiting area and reduce physical interactions. The solution will be available at 42 of Lanbide’s offices located in the Basque Country.

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  • Commercial Bank of Qatar Selects Qmatic Appointment Management for Safer Customer Journeys

    Commercial Bank of Qatar (CBQ) plays a vital role in Qatar’s economic development and offers a wide range of personal, business, government, international and investment services. Commercial Bank of Qatar was established as the country’s first private bank in 1975 and has 32 branches in Qatar and is part of a network of full-service branches with over 1100 staff members.

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  • Qmatic Releases New Feature for Appointments - Touchless Self Check-in

    appointment-iphone-mockupQmatic has enhanced its appointment check-in functionality with the release of a new mobile check-in feature that allows customers and visitors with an appointment to seamlessly self check-in upon arrival, touchlesswithout any kiosk or staff interaction.  

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