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  • Lanbide – Basque Employment Service Adapts to the New Normal with Qmatic

    Lanbide - the Basque Employment Services stated in a news release that the agency will once again reopen its offices to the public. Using Qmatic Customer Journey Management solution, the government agency will be able to adjust to the new normal and provide a safer environment for visitors and staff by limiting the number of visitors in the waiting area and reduce physical interactions. The solution will be available at 42 of Lanbide’s offices located in the Basque Country.

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  • Commercial Bank of Qatar Selects Qmatic Appointment Management for Safer Customer Journeys

    Commercial Bank of Qatar (CBQ) plays a vital role in Qatar’s economic development and offers a wide range of personal, business, government, international and investment services. Commercial Bank of Qatar was established as the country’s first private bank in 1975 and has 32 branches in Qatar and is part of a network of full-service branches with over 1100 staff members.

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  • Qmatic Releases New Feature for Appointments - Touchless Self Check-in

    appointment-iphone-mockupQmatic has enhanced its appointment check-in functionality with the release of a new mobile check-in feature that allows customers and visitors with an appointment to seamlessly self check-in upon arrival, touchlesswithout any kiosk or staff interaction.  

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  • Qmatic Welcomes New Partners

    Qmatic’s Partner Network is continuously expanding its reach to all corners of the globe and we are pleased to welcome our new partners that have joined the Qmatic family. From Australia to Zimbabwe, we are now present in 120+ countries with over 130 partners that diligently work to enhance customer journeys and provide support for a better and safer customer experience. Some of the new partners include Custom Computer Cables of America and Unified Technologies from the United States, and DTSolutions from Guatemala.

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  • Qmatic Makes it Effortless for the Norwegian Public to Book Appointments for Passports Online

    phone with online booking functionality on the screen

    The Norwegian police has rolled out its latest appointment booking system for passports online to the public. The company behind the solution? Qmatic. The online appointment booking solution from Qmatic is part of Qmatic’s cutting-edge Customer Journey Management solution, which makes it easy for the Norwegian public to book, change, or cancel a passport appointment online. The solution is developed to provide an enhanced customer experience for citizens that eliminate queues at the passport offices and reduce the number of no-show appointments for the agency.

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  • Qmatic Partner CFM Gulf Computers Provides Safer Customer Journeys for Shoppers in Kuwait

  • Qmatic Solution Deployed at Hamad International Airport COVID-19 Clinic

    passenger terminal empty

    Qmatic Premier Solution Partner, Flora Technology has successfully deployed Qmatic’s Queue Management solution - Qmatic Solo at Hamad Medical Corporation (HMC) Emergency Center which is located inside Hamad International Airport (HIA). The Emergency Center is open on a 24/7 basis and conducts medical examinations and handles all Covid-19 related cases at HIA.

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  • Qmatic Solutions Implemented at COVID-19 Testing Center in Bahrain

    In response to the Coronavirus pandemic, the Ministry of Health in Bahrain has implemented Qmatic’s Customer Journey Management solution at their COVID-19 Testing and Quarantine Centers.

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  • Qmatic Releases New Product Offering in Response to COVID-19

  • Qmatic statement on the Coronavirus situation

    MölndalSweden. Qmatic is closely monitoring the outbreak of the coronavirus disease (COVID-19)The company is working proactively in its approach to protect employees, partners, clients and the communities Qmatic operate in. The company work in accordance with recommendations from the WHO as well as the local equivalent organizations in the countries in which Qmatic operate. 

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