Hospitals need to go mobile
Mobile services from healthcare providers are needed to retain satisfaction and improve service quality.
Increased patient demand for digital services makes mobile one of the most significant trends in health care digitalization today.
With the evolution of patient behavior, tech innovation and business models many new possibilities arise e.g. for self-monitoring, portability and access control of medical records, managing digital prescriptions, and direct interaction with specialists through online consultations and the scheduling of appointments.
Pressure on hospitals and other care providers is increasing. This report (pdf) from Accenture clearly shows the need for mobile service apps from hospitals and other healthcare providers to retain satisfaction and improve service quality.