Erasmus Medical Center “live” with Qmatic
The Erasmus Medical Center, one of the best medical centers in the Netherlands went “live” with Qmatic’s customer journey management system.
One of the locations, of blood withdrawal department of the Erasmus MC already worked with Qmatic’s enterprise platform Orchestra to streamline the flow of patients and decrease waiting times.
Earlier this week, the second blood withdrawal location, the Throat, Nose and Ear outpatient clinic and the central patient registration desk, all located in the new hospital building, went “live” with Orchestra. The platform supports the outpatient clinics and departments by connecting patients to service.