Qmatic talks Tech at Retail Week Conference

Vanessa Walmsley, Qmatic UK MD presented to an innovative Retail audience on Tech in London this week.

The session covered new trends in the Retail Tech space such as Robotics but forced delegates to question their channel agnostic customer engagement strategy. Vanessa urged the audience to consider the needs of the individual customer and provide choice enabled by technology such as self-service interaction points and mobile applications.

Retail Week Conference