Qmatic helps Flevoziekenhuis improve patient experience

The Dutch hospital Flevoziekenhuis (located in Almere outside of Amsterdam) migrates to the latest version of Qmatic Orchestra. The objective is to better inform patients about the waiting times at the blood lab and the radiology outpatient clinic. All to improve the patient journey and experience.

Flevoziekenhuis has, since opening 1992, worked hard to take its services and patient experience to the highest level. The patient is always in the center and patients also see and notice this throughout the hospital through good care, a friendly environment, personal attention and relevant information. Qmatic's Customer Journey Management solution contributes greatly to this.