Qmatic Orchestra helps Washington DC’s Department of Consumer and Regulatory Affairs (DCRA) improve permitting process
Until now, getting a permit at Washington DC’s Department of Consumer and Regulatory Affairs (DCRA) has been a very time consuming process, for homeowners as well as developers, causing a lot of waiting and frustration for both visitors and staff.
Recently, the District’s DCRA unveiled a series of changes and releases to make the process of acquiring a building permit more convenient, and we are proud to announce that Qmatic Orchestra is a part of the solutions.
The D.C. DCRA now has a new online system to help homeowners and developers get permits. This means that they can now check in at arrival and get service in a much quicker and more structured way, having a huge impact on customer experience and staff efficiency.