Venice Biennale provides a more enjoyable experience for visitors and staff with Qmatic

The Venice Biennale (Italy) is one of the oldest, most important and prestigious international contemporary art exhibitions in the world, on the cutting edge in the research and promotion of new trends in contemporary art.

Client challenges

  • Accelerate, streamline and control the visitor check-in phase
  • Optimize allocation of staff and operators at counters

Solution and Results

  • Visitors are more satisfied with their experience at the Biennale
  • Increase in the productivity of staff, also due to the ability to modify priorities in calling people over to counters based on the flow of visitors in the queues
  • Timely control of visitor flows using the Business Intelligence module

Read the full case study here (PDF document, 800 kB)

Venice Biennale