Great Experience Event: New keynote speaker confirmed as Marks & Spencer's Jo Moran steps up to talk about service and customer experience

We have gathered a great line up of inspirational speakers and thought leaders to kick off the conference. The latest addition comes from Marks & Spencer as their Head of Customer Service, Jo Moran, joins the conference.

"Putting Service and Customer Experience in the Spotlight"

During her 25 years experience with Marks & Spencer, Moran has progressed through a varied range of roles including store management, franchise arrangements and overseas operations, change management programmes and, most latterly, customer service and customer experience across all channels for the M&S UK operation.

About Great Experience 2015

Great Experience 2015 The Conference is where we will all meet and get inspired by clients, external industry experts and each other. At Great Experience 2015 we will share and develop our global passion for customer experience and show how we through our offering can improve customer engagements and create remarkable customer experiences.

At this conference you will be able to educate yourself and get the tools, insights and inspiration to grow your business already from the day you return home.