Listen in on the interview with Capitec Bank at Qmatic's event Great Experience
Listen in on the interview with Capitec Bank at Qmatic's event Great Experience.
South Africa bank Capitec Bank was launched in 2001 on an extremely competitive market with well-established competitors. In its strategy to position itself, Capitec Bank CEO Riaan Stassen revealed its new branch concept early in 2012; the concept is based on the bank’s principle of personal service and accessibility.
About the Great Experience Event
We believe in the meeting between people. Great Experience 2014 The Conference gave everyone a chance to join industry leaders, experts and your peers for two days of discovery and networking in sunny and vibrant Istanbul, Turkey. With an emphasis on industry issues, best practices and innovation, Qmatic offers an unparalleled opportunity to connect with other professionals in our global ecosystem of clients, partners and Qmatic experts.
This conference with clear focus on customer journey management and customer experience will allowed everyone to explore the strategies and solutions focused on increasing productivity and performance in the face to face service environment as well as the solutions to meet the demands of today's omni-channel customer.