Guides and videos

Are you looking for resources such as guides, infographics or videos about Customer Journey Management? Then this is the page for you. Here, we have gathered the most popular resources for you to view or download. Enjoy!



How to choose a solution


Instant Mobile Queue Management Package


Customer Journey Mapping

Motion graphics


Safe patient journey for Covid-19 vaccinations


Touch free customer journeys


Safer customer journey with mobile ticket


Customer Journey Management



Safer customer journeys with appointment booking and self check-in


Safer customer journeys with mobile ticket


Virtual appointments with Remote service delivery


Trends in Retail Banking 2020


Safer patient journeys with appointments and virtual waiting lines


How to clean your Qmatic Self-Service Kiosk


How to clean your Qmatic TP Kiosk


Customer Story: Arapahoe County 
Clerk and Recorder's office


Customer Story:
Géant Casino Supermarket


Customer Story:
Telia, Telecom Store


Customer Story:
Apoteket AB, Pharmacy