Keeping your customer journey working like a well-oiled machine takes a set of technology solutions that can support, streamline, and scale your operations exactly as needed.
Qmatic was founded by innovators who created a better way to manage a busy lunch crowd. To this day, that tradition drives our focus on helping to build impactful experiences for customers, patients and citizens. It is why we are so dedicated to providing modern technology solutions that work in harmony to keep your environment running as smoothly as possible.
Built-in Ecosystem Connectivity
Accelerate the flow of information through business systems and devices, and from user to user within a fully integrated customer journey technology ecosystem.
No matter how dispersed your organization may be, maintain access to everything you need for a smooth customer journey from any device in any location.
Manage your customer journey platform from a central point, and engage its functionalities and statistics in each service location, ensuring you have consistent, high performing service environments across the world.
Manage every engagement point and resource across every location, anywhere in the world using a central server and fault tolerant network connections.
Put communication and connection into the hands of customers and employees to improve interactions, efficiencies and feedback, all in real-time.
Fuel the Customer Journey
A great customer experience is delivered and perceived. Qmatic technology solutions centralize and distribute every resource, engagement and data point you need to act with agility and support customers and employees in the best way possible.