For our clients, a single source for purchase, deployment and support means less complexity and risk, faster implementation and upgrades, and a lower total cost of ownership. You can trust that Qmatic customer journey products and solutions will work reliably and as you need it to every day and everywhere you do business.
Help your customers perform tasks and appointments with ease, your employees to work smarter, and your environment to function at optimum efficiency.
Qmatic self-service kiosks are the first physical engagement your customer has with your environment. These attractive and intuitive components act as an on-premise gateway for customers, citizens and patients, giving them a way to quickly self-manage processes like checking in or selecting service.
Because the components are part of the Qmatic customer journey management ecosystem, the information generated by the kiosks empowers employees to do their job with more precision and personalization.
Qmatic produces three exclusive self-service kiosks and certified tickets for use in the kiosks. The components are designed to be used individually or combined to suit your environment.
Ultimately, this simple stop on the total customer journey is one of the most important.
No matter how large or dispersed your organization, maintain command over every piece of the customer journey from a single point.
Orchestra is built with tightly integrated, customized modules and total ecosystem connectivity. It is the most powerful way to optimize productivity and satisfy your customers and employees.
- Centralized control over user access, system functionality, and business intelligence
- Distributed operations, installations, and upgrades with built-in network break tolerance
- Integrated functionality, web-based installation, and assimilation with leading business platforms