Humboldt-Universität zu Berlin is increasing employee and customer satisfaction with Qmatic Orchestra

“It is all much easier and faster, to the benefit of our employees and visitors.”
Dr. Jochen O. Ley, Head of Counselling and Information Services

The challenges:
• Complexity of demands
• Flexible integration of new student assistants
• Use of Context Marketing

Read the full case study here (PDF, 552 kB)

Qmatic Orchestra - Humboldt universität zu Berlin

About Humboldt-Universität zu Berlin:

University of excellence with around 32,000 students in nine faculties. More than 5,000 new students every year. The Counselling and Information Services advise on all study-related decision processes.