Innovations like “Cashier number 3, please”, numbered tickets to mark our place in the queue and media screens to entertain and inform, remind us how much our queuing behavior has changed over the years. Qmatic has been at the forefront of this revolution.
Qmatic’s CFM solutions have been in use in retail stores across the world for more than 29 years. We can help you improve your customers' shopping experience, provide information to help managers improve productivity and increase your operational efficiency.
We know that customer behavior is constantly changing, which is why we've got a research and development team working on the next generation of ideas. But that's not all.
We’ve also got behavioral experts looking at how customers shop, how they behave and most importantly: what really bothers them. Which means we develop ideas and solutions that really work; ideas that induce in-store sales and create a better experience for customers and staff.
Don't just take our word for it. Customers like Meijers Supermarket, Cox Communications, Topshop, Vodafone and Marks & Spencer, to name just a few, have used our insights and solutions to transform their stores and the way their customers shop.
If you want more customers, happier customers and happy staff, talk to us.
How the system works.