The beginning of a new academic year in higher education inevitably includes the student registration process and the queuing chaos that this can bring with it. We have vast experience of providing solutions that can reduce queuing and make the registration process smooth and professional.

Campus service centres are also increasingly looking to improve their queue management.

A growing number of universities and other higher education facilities use the statistical information available from our Customer Flow Management (CFM) systems to help them work more effectively, appear more professional, and allow staff to work in a stress free environment.

More sectors

For the past 29 years, Qmatic has worked with countless organisations within four specific market sectors: finance, healthcare, retail, and public. However, these sectors are not all-inclusive and the number of facilities attempting to manage large queues of people have come to include other areas such as higher education, student services, travel ticket stations, large stadiums, training and testing centers, rental shops, casinos, cruise lines, disaster emergency care locations, and large event venues, to name a few. 

Qmatic has redirected its focus to include and provide solutions to these additional sectors and more. Regardless of the business type, we have the knowledge and expertise to improve the customer experience while providing the statistics necessary to improve productivity and operational efficiency.

Our solutions for Customer Flow Management, including queue management, are flexible and diverse, offering everything from basic queuing systems to extensive enterprise solutions that cover a large network of sites, keeping them seamlessly connected. If the situation bears a queue, there is a Qmatic solution that can help.